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Guide · Incidents

Preserve the incident site: what regulators say

Short answer

Regulators’ pages say the scene of a notifiable incident stays undisturbed until an inspector arrives or directs otherwise. Queensland lists what you can still do, such as help the injured and make the area safe. It also says the rule covers the incident area, not the whole site.

Automatically checked against SafeWork NSW, WorkSafe Queensland, WorkSafe Victoria, WorkSafe WA, WorkSafe ACT and NT WorkSafe , between 31 Oct 2026 and 1 Nov 2026.

The scene is evidence

Picture a crane tip-over at 2pm. By 2.30 the crew wants the access road back, the client is on the phone and somebody offers to drag the load clear. That’s the moment this guide is about.

Queensland’s page explains why a scene is left as it is. An inspector or a police officer may need to investigate it, and the aim is to protect evidence that may show the cause. Other regulators say much the same in their own words. The rows below quote six of them.

What the pages say

The wording differs from state to state. NSW, Queensland and WA each describe the scene staying as it is until an inspector arrives or gives other instructions. Victoria cites section 39 of its OHS Act, and the ACT has its own page. The NT page adds that there are some exceptions.

Western Australia’s page also describes a non-disturbance notice, which can preserve a site for up to 7 days. If an inspector is slow to arrive, ask the regulator what applies to your scene.

What you can still do

Leaving a scene alone doesn’t mean standing and watching. Queensland’s page lists the reasons for disturbing a site. They are helping a person with an injury, removing a deceased person, making the site safe, and assisting a police investigation. Reducing the risk of a further notifiable incident counts too. The page also gives a phone number for anyone who is unsure, and says an inspector can give permission to disturb a site.

Queensland says the rule covers the area where the incident happened, not the whole place of work. The ACT page puts it as the immediate area where the incident occurred, not the whole workplace. So work can often carry on elsewhere. Ask your regulator before you assume.

Waiting for the inspector

Waiting is the hard part. The incident is over, the adrenaline has gone and the day is half gone too. Somebody needs to hold the boundary, and it won’t be the person who has just been through it. Swap people out, give them water, and write down the names and times.

When an inspector arrives or gives directions, note the time and the name. That entry marks where the scene stopped being held, and it’s the line a manager looks for afterwards.

Practical steps for the site

A scene is easier to leave alone when the crew knows where its edges are. Barrier tape, cones and a named person at the gate do more than a policy does. Photograph the area from the edges before anything moves, with the time showing.

  • Name one person to hold the boundary, and tell everyone who it is
  • Photograph the scene from several angles before anything is touched
  • Note anything you moved to help someone or make the area safe, and when
  • Write down who you called and at what time
  • Keep a copy of the photos where a manager can see them

In Haznote, the voice note and photos from the person at the scene land on the record straight away. The GPS point and time come with them. A manager can see what was moved and why. Haznote doesn’t direct the scene or notify the regulator. Your regulator’s page does one and a person does the other.

01 / The facts

What the regulator says

Each row shows the source’s own words, who published them and when they were last checked by script.

Preserve the incident site: what regulators say: facts with the source passage and check date
ItemWhat it saysSource and check date
NSW: the scene

Do not disturb the incident scene until an inspector arrives at the site, or until an inspector gives direction.

Source says: You must take care not to disturb the incident scene until an inspector arrives at the site, or until direction is given by an inspector.

SafeWork NSW

Checked 31 Oct 2026

Qld: the scene

Make sure the incident site is not disturbed until an inspector arrives.

Source says: Therefore, you must make sure that an incident site isn't disturbed until an inspector arrives.

WorkSafe Queensland

Checked 1 Nov 2026

Qld: how wide the rule goes

Requirements to make sure an incident site isn't disturbed only apply to the area where an incident happened, not your whole place of work.

Source says: Requirements to make sure an incident site isn't disturbed only apply to the area where an incident happened, not your whole place of work.

WorkSafe Queensland

Checked 1 Nov 2026

Qld: what you can still do

However, you can disturb an incident site if it's to help a person with an injury, remove a deceased person, make the site safe or to minimise the risk of a further notifiable incident, or assist with a police investigation.

Source says: However, you can disturb an incident site if it's to: help a person with an injury remove a deceased person make the site safe or to minimise the risk of a further notifiable incident assist with a police investigation.

WorkSafe Queensland

Checked 1 Nov 2026

Qld: if you are unsure

If you're unsure about what you need to do, you can call us on 1300 362 128 for advice.

Source says: If you're unsure about what you need to do, you can call us on 1300 362 128 for advice.

WorkSafe Queensland

Checked 1 Nov 2026

Victoria: section 39

Section 39: make sure the site of a notifiable incident is not disturbed until an inspector directs that it can be.

Source says: Preserving incident sites (section 39) An employer or self-employed person must make sure that the site of a notifiable incident is not disturbed until an inspector directs that it can be.

WorkSafe Victoria

Checked 31 Oct 2026

WA: the scene

Keep the incident site undisturbed until a WorkSafe inspector arrives or gives other instructions, whichever comes first.

Source says: An incident site must remain undisturbed until a WorkSafe inspector arrives or gives other instructions, whichever comes first.

WorkSafe WA

Checked 31 Oct 2026

WA: non-disturbance notice

A non-disturbance notice may require the PCBU to preserve the site for up to 7 days.

Source says: A notice may require the PCBU to preserve the site or prevent disturbance of the site for up to 7 days and must include the measures to be taken.

WorkSafe WA

Checked 31 Oct 2026

ACT: the immediate area

Only the immediate area where the incident occurred needs to be preserved, not the whole workplace.

Source says: Only the immediate area where the incident occurred needs to be preserved, not the whole workplace.

WorkSafe ACT

Checked 31 Oct 2026

NT: the scene

The incident site is preserved until an inspector arrives or directs otherwise, with some exceptions.

Source says: preserved until an inspector arrives or directs otherwise (subject to some exceptions).

NT WorkSafe

Checked 1 Nov 2026

Questions

Plain answers.

Can we get the area running again straight away?

Queensland says the rule covers the incident area, not the whole workplace. For the incident area itself, the rows above show the scene stays undisturbed. Ring your regulator and ask.

What if someone is trapped or injured?

Queensland lists helping a person with an injury as a reason to disturb the site. Look after people at the scene, then record what you moved.

Who do I ring?

Your regulator. Each state page in our notifiable series gives its number.

Sources

Where this comes from.

General information, not legal advice. Check the current rules with your regulator.

Put the scene on the record by voice, with photos and a GPS point.

Run it on one site and see the first report land in the manager’s list.